We know you hate to be away from your pet, we feel exactly the same! But sometimes life gets in the way. Business trips, vacations, and family obligations can make it impossible to keep your best friend by your side. So, you have to leave for a bit, but what kind of experience do you want your pet to have while you're away?
We can do all that and more! You can leave with confidence and peace of mind. Your pet will have a great time with plenty of distractions to keep from worrying about you. When you come back, your friend will happily tell you all about the new and old friends, fabulous service, and captivating entertainment that is the essence of Pupcakes.
- Safe, secure, clean accommodations
- The right food and medications at the right time and in the right amounts
- Friendly, conscientious, and knowledgeable human helpers
- Special treats and toys
- Multiple long outdoor romps each day with interesting things to do and smell
- Spa treatments including bath, ear cleaning, nail trimming, and expressing those uncomfortable anal glands can be added to any boarding reservation.
We can do all that and more! You can leave with confidence and peace of mind. Your pet will have a great time with plenty of distractions to keep from worrying about you. When you come back, your friend will happily tell you all about the new and old friends, fabulous service, and captivating entertainment that is the essence of Pupcakes.
Boarding Check-In and Check-Out Pet Hotel Requirements:
Sundays: 2:00pm - 4:00pm*
Mondays: 2:00pm - 4:00pm*
Tuesdays-Saturdays: 7:00am - 6:30pm
*If a pick-up or drop-off time is needed outside of the above listed hours, or on a major holiday, please speak to a caring staff member who will be happy to see if we can accommodate the request. If we are able to accommodate the special request, there will be a $50 service fee per accommodation added to the boarding total.
* Even though we are closed on Sundays and Mondays, we do accommodate our customers for boarding drop-offs and pick-ups these two days. Drop-off and pick-ups on Sundays and Mondays are from 2:00pm-4:00pm.
Pet Hotel Requirements:
Pupcakes is all about the fun. Our facility works best for pets who are healthy, happy, friendly, and love to play with other dogs. For everyone's health and safety:
Hotel Reservations:
Please see the options below to check our rates and requirements. If you would like your pet to come and pay with us, please follow these steps:
1. RESERVATION: Call or text us at 541-429-8787 to confirm availability and reserve a spot for your pet's special vacation.
2. AGREEMENT: The Boarding Agreement contains administrative information for our front office staff, as well as a liability waiver. We require a new agreement be completed for each boarding stay. All Agreements will be sent to you electronically and must be submitted to us prior to check-in. Proof of vaccinations must be presented with the agreement.
3. Effective January 1, 2022 we will no longer permit customers to provide beds, blankets, bowls, or toys. Part of this decision was made to help control the spread of parasites such as fleas, ticks, and dog lice. Secondly, we have been inundated with demands for discounts because a pet "chewed excessively" on a toy, or a bed/blanket had too much dog hair on it, etc. We always have and will always continue to provide these items at no additional charge to every pet. Puzzle bowls will be accepted for pets who require them.
Standard Rates:
Day=Each Calendar Day A Pet Is In Our Care For Any Length of Time
Pets up to 25 lbs: $30/day
Pets 26-74 lbs: $35/day
Pets 75+ lbs: $40/day
Luxury Rates:
Day=Each Calendar Day A Pet Is In Our Care For Any Length of Time
Pets up to 25 lbs: $40/day
Pets 26-74 lbs: $50/day
Pets 75+ lbs: $60/day
All fees incurred during the hotel stay are due in full at the time of pet pick-up...no exceptions. If you fail to pay or unable to pay your entire balance, your pets will remain in the care and custody of Pupcakes until payment is made in full. You will continue to accrue boarding charges each calendar day your pet remains in our care. Failure to pay in full will result in criminal prosecution for Theft of Services. Yes, this has become a real problem. We are sorry that bad acts of others have had to lead to these policies.
Sundays: 2:00pm - 4:00pm*
Mondays: 2:00pm - 4:00pm*
Tuesdays-Saturdays: 7:00am - 6:30pm
*If a pick-up or drop-off time is needed outside of the above listed hours, or on a major holiday, please speak to a caring staff member who will be happy to see if we can accommodate the request. If we are able to accommodate the special request, there will be a $50 service fee per accommodation added to the boarding total.
- Our pet hotel is closed to drop-off and pick-up for all major holidays. However, a loving staff member will be taking exceptional care of your pet on those days.
- Reservations are required in order to confirm availability. Please call us at 541-429-8787 to reserve your pet's play den today!
- Pupcakes is all about...peace of mind.
* Even though we are closed on Sundays and Mondays, we do accommodate our customers for boarding drop-offs and pick-ups these two days. Drop-off and pick-ups on Sundays and Mondays are from 2:00pm-4:00pm.
Pet Hotel Requirements:
Pupcakes is all about the fun. Our facility works best for pets who are healthy, happy, friendly, and love to play with other dogs. For everyone's health and safety:
- All pets must be at least 4 months old.
- Must be current on Rabies, Parvo, Distemper, Kennel Cough, Leptosporosis, and Canine Influenza inoculations, and copy of vaccination records must be provided to us for our files. Vaccination records can be emailed to us by you or your veterinarian to pupcakesinfo@usa.com.
- Must be in good condition and health (no coughing, vomiting, diarrhea 48 hours prior to check-in).
- Must be brought in and out of our facility on a collar and leash. Please note that retractable leashes are prohibited due to the many dangers they pose to pets and people. Tiny dogs may be transported in crates; however, the owner must provide a collar and leash.
- All pets will be checked for fleas and ticks at time of check-in. Pets found with fleas and/or ticks will be treated for such. The cost for treatment (usually $50 per pet, but may be more in extreme cases) will be added to the hotel bill.
- Pets who come in with excessively long nails run a risk of breaking a nail when going out for romps, jumping on employees, or jumping on kennel/luxury suite doors, which can lead to pain, bleeding, and infection; therefore, if pets come in with long nails they will receive a mandatory nail trim at the cost of $25/pet to help reduce the risk of breakage.
- Pets who damage the facility: destroy bedding, destroy toys, chew doors/walls/decor (luxury suites), or excessively soil their kennels/luxury suites, will be assessed a damage and/or cleaning fee.
Hotel Reservations:
Please see the options below to check our rates and requirements. If you would like your pet to come and pay with us, please follow these steps:
1. RESERVATION: Call or text us at 541-429-8787 to confirm availability and reserve a spot for your pet's special vacation.
2. AGREEMENT: The Boarding Agreement contains administrative information for our front office staff, as well as a liability waiver. We require a new agreement be completed for each boarding stay. All Agreements will be sent to you electronically and must be submitted to us prior to check-in. Proof of vaccinations must be presented with the agreement.
3. Effective January 1, 2022 we will no longer permit customers to provide beds, blankets, bowls, or toys. Part of this decision was made to help control the spread of parasites such as fleas, ticks, and dog lice. Secondly, we have been inundated with demands for discounts because a pet "chewed excessively" on a toy, or a bed/blanket had too much dog hair on it, etc. We always have and will always continue to provide these items at no additional charge to every pet. Puzzle bowls will be accepted for pets who require them.
Standard Rates:
Day=Each Calendar Day A Pet Is In Our Care For Any Length of Time
Pets up to 25 lbs: $30/day
Pets 26-74 lbs: $35/day
Pets 75+ lbs: $40/day
Luxury Rates:
Day=Each Calendar Day A Pet Is In Our Care For Any Length of Time
Pets up to 25 lbs: $40/day
Pets 26-74 lbs: $50/day
Pets 75+ lbs: $60/day
All fees incurred during the hotel stay are due in full at the time of pet pick-up...no exceptions. If you fail to pay or unable to pay your entire balance, your pets will remain in the care and custody of Pupcakes until payment is made in full. You will continue to accrue boarding charges each calendar day your pet remains in our care. Failure to pay in full will result in criminal prosecution for Theft of Services. Yes, this has become a real problem. We are sorry that bad acts of others have had to lead to these policies.
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